How to delete your data
Your data is on your devices, so deleting it is entirely up to you.
From the app
- Open NewMe Hertz on your iPhone.
- Go to Settings, inside the app.
- Tap "Erase all my data".
- Confirm in the dialog that appears.
That removes every stored profile, reading, ledger and preference, and cancels any scheduled notifications.
By uninstalling the app
If you delete the app from your iPhone, everything it stored is deleted too. If you have the Apple Watch app installed, remove it as well from the Watch app on your iPhone.
What there is nothing to delete anywhere else
- There are no servers: no copy of your data exists outside your devices, so there is nothing to ask us to delete.
- iCloud is not used for wellness data.
- There is no account to close, because the app has no accounts.
Data in Apple's Health app is yours and managed by iOS: NewMe Hertz only reads it, never writes it. If you want to delete it, do so from the Health app.
If you wrote to support or requested early access
If you emailed us, or left your name, email and country in the early-access form on this website, that is outside the app. Write to support@nexxus-tech.com asking for deletion and we will remove it.
Questions
Write to support@nexxus-tech.com and we will help.